Privacy Policy 2026

Gafnea Health & Wellness (“Gafnea,” “we,” “our,” or “us”) is committed to protecting your privacy and maintaining the confidentiality of your personal information. This Privacy Policy explains how we collect, use, and safeguard information submitted through our website and related communications.

Information We Collect

When you voluntarily submit information through our website forms, appointment requests, or other communications, we may collect:

• Name
 • Email address
 • Phone number
 • Appointment preferences
 • Treatment interests
 • Information you choose to share in inquiry forms

We may also collect non-personal data automatically through analytics tools, such as browser type, device type, IP address, and pages visited.

How We Use Your Information

Information collected through our website may be used to:

• Schedule and confirm appointments
 • Send appointment reminders
 • Provide follow-up care instructions
 • Respond to inquiries
 • Process billing or administrative matters
 • Send occasional promotional or informational updates when consent has been provided
 • Improve our services and website performance

We only communicate with individuals who voluntarily provide their contact information.

SMS Communication

If you provide your phone number and consent to receive text messages, you may receive SMS communications related to:

• Appointment scheduling and reminders
 • Follow-up care
 • Billing notifications
 • Customer service inquiries
 • Occasional service updates or promotional announcements

Message frequency varies. Message and data rates may apply.

You may opt out of SMS communication at any time by replying STOP. For assistance, reply HELP or contact our office directly.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Sharing of Information

We do not sell, rent, or trade personal information.

We may share information with trusted third-party service providers (such as scheduling platforms, communication systems, or payment processors) solely for the purpose of operating our clinic and delivering services. These providers are required to safeguard your information.

Data Security

We implement reasonable administrative and technical safeguards to protect personal information. However, no method of online transmission or electronic storage is completely secure.

Third-Party Services

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties. End users can opt out of receiving further messages by replying STOP or ask for more information by replying HELP. Message frequency varies. Message and data rates may apply.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting our office directly.

Contact Information

If you have questions regarding this Privacy Policy, please contact:

Gafnea Health & Wellness

300 1st Street North, Suite C

Alabaster, AL 35007